Ring App

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T
Snooze Motion - multiple devices
negative-feedback
app-settings

I have a Ring Doorbell and a Ring Floodlight at my back door. When I mow the lawn I would like to snooze the motion alerts so it doesn't trigger the cameras a dozen or so times during my efforts. The problem is, I have to snooze on my phone, my wife's phone, then her tablet and finally my tablet. This is a nuisance. Can someone explain why the "Snooze motion on all cameras" has incomplete labeling? It should be called "Snooze motion on all cameras but only on this device". In general I like the Ring design, but I cannot for the life of me understand why this setting is only applied to a single device rather than every device associated with this account. **This is a design failure.**I realize uninstalling it on our tablets is probably the best move to minimize the "noise," but my phone isn't always nearby when I am in the house. The problem still exists that we have to snooze it on multiple phones.

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18-05-2020 14:38:50

Responses (11)

  • M

    And I also have the app on my Apple Watch and multiple chimes so it is terribly frustrating. It seems that there should be some way to “sync” an account so that it is the same on all devices. I san’t think of any reason not to do that.

    0

    23-02-2021 19:58:26

    • M

      We have a similar, but slightly different situation: we have multiple properties, each with multiple cameras. I would like to press 1 "snooze" button and have them all snooze for a period of time. Or even 1 per property. Technically, the properties are already "grouped " together in the app, it should be easy enough to create "master controls or settings" for the individual property that sends the same messages to each camera. I can't always silence my device because of work, so every 4 hours I'm back in the device hitting the snooze button on the camera.I'd also like more control on the CALENDAR feature. We use 2 of our properties as Airbnb rentals. We want to know when people arrive and leave. But their regular activity around the house and in the yard after they arrive, we don't need/want to be alerted for (that's what the timeline would be for if needed). I would like to be able to set the cameras to snooze the alarms for whole days based on the calendar blocks (example: turn on for check in/out days, and turn off on days where someone is in the unit).

      0

      17-03-2021 12:58:25

        C

        Hi @Mistypt. Thanks for sharing your feedback with the Community. As we value our neighbors' feedback, we've created a [Feature Request](https://community.ring.com/c/products/24) board. Feel free to add these suggestions and any future feature requests there. This will help us to organize and share

        0

        17-03-2021 18:45:24

    • A

      I realize the modes trick can mitigate the issue of the annoying notifications on all the devices. However, it comes at the expense of disabling the recordings, which is problematic. For security and documentation purposes (believe me you want that) I need the cameras to continue recording these motion events. It’s just that I want to be able to snooze all the devices linked to the account for a specified duration with a single global button. In fact, the same existing global snooze button should simply give the option to snooze “only on this device” or “on the entire account”, in addition to the time duration.

      1

      04-06-2021 14:59:20

      • T

        So, it’s two years since the original post, and I don’t think there is an acceptable solution. Ring Team, can you give an update?

        0

        18-07-2022 20:06:20

        • K

          Please fix this! It is so annoying! I want to snooze all devices on a mobile devices with one motion.

          0

          27-07-2022 16:47:43

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