Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

T
Ring overall issues
app-settings

Ring app is constantly having issues lately. I have noticed that when I open app sometimes the word RING is in black and sometimes in white....bizarre. I get "weak signal" issues with cameras literally in front of my ethernet base and my most recent issue is the unreal amount of data the app is using. I have to do a complete shut down way too often. I'm seriously considering changing my home security set up. Anyone having these issues?? Any resolve??

542

0

0

06-07-2021 16:15:44

Responses (1)

  • T

    Hi @Tqma. What type of phone are you experiencing this on and what version of the Ring app do you have installed? Also, are you using a VPN? If you are, try disabling it to see if that alleviates any issues.

    0

    08-07-2021 20:17:36

      T

      Hi Tom. I have a Samsung Galaxy Note 20 Ultra. I do not use VPN. I have the latest version of Ring app as I troubleshoot making sure it's always the most recent available.

      0

      19-07-2021 23:09:53

      C

      @Tqma Thanks for letting us know! It's good that the Ring App is up to date and that you're not using a VPN. Another thing to check is to ensure your phone's OS is also fully updated. Do you have a different smart phone or tablet that you can test the Ring App on? If so, see if these same concerns persist on a different device. This will help us narrow down what the concern may be. :)

      0

      21-07-2021 19:21:21

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members