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Ring app freezes on "Nearby Incidents" iOS 13.3

For the past week or so, the "Nearby Incidents" tab data (videos and map) freeze up and the app does not respond. I have uninstalled/reinstalled the app, and had hoped the recent app update would have solved the issue. Is anyone else experiencing this?

4424

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21

22-01-2020 13:53:23

Responses (6)

  • A

    I'm having the exact same problem, it started doing it about 3 weeks ago and its very frustrating. Ring please get this bug fixed.

    3

    10-02-2020 13:02:11

      T

      I’m having the same problem as well. Very aggravating. Ring, please fix this bug.

      3

      23-02-2020 20:41:22

      A

      Same here on iPhone Pro Very annoying, makes this feature unusable. Please fix it ASAP

      2

      10-03-2020 04:58:07

  • J

    Yes, same issue starting 3/17 with iOS 13.3.

    2

    17-03-2020 20:34:42

      W

      Mine keeps freezing when trying to read nearby posts. I get three into it and freezes. No answer from Ring I see. Way to go Jamie Seminoff

      3

      29-03-2020 04:32:28

  • K

    Using IPhone 10 and Ring app is repeatedly crashing or freezing when trying to view nearby incidents. Been going on for about 10 days. Recently installed updates. We need a fix.

    2

    30-03-2020 06:57:43

    • E

      I too am having the same issue while viewing the nearby incidents page! It's been at least a month or more but it only happens when using the app on my iPhone . I have zero issues while using the app on my iPad. Both are running the current iOS . It would be nice if Ring would at least acknowledge, it would be even better if they'd fix it.

      2

      30-03-2020 20:19:59

        J

        Seems like a bad update.It started when I received an update.Deleted and reinstalled, alls well.

        0

        03-04-2020 17:49:34

    • L

      Mine has been doing the same thing since I installed the 13.4 update on iPhone. So annoying as I cannot access nearby incidents.

      1

      05-04-2020 06:31:16

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