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E
No live view

I can no longer see live view.. it just reads "activating device" then it says to try and reconnect. I first noticed when I stopped getting motion alerts. The app says the device is fine... anybody else been in this boat?

5853

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19-05-2020 05:16:44

Responses (2)

  • W

    The same issue for me? I am trying to figure it out.

    0

    19-05-2020 12:25:58

      W

      It just keeps spinning , grrrrr

      0

      19-05-2020 12:26:30

      I

      same here. i can access the camera if there is an alert like motion or doorbell ring, but cant access live view. always say reconnect.

      0

      21-05-2020 03:35:49

      DB

      I got the same issue. Its not my internet speed or battery. All my devices show as healthy. Ring pls help here.

      0

      21-05-2020 06:04:04

  • B

    My live view stopped working right during the banging and bright flashes of the close fireworks. The camera view shows up the event but says the camera is offline. I tried logging the camera back on several times and got it to log back into the router, but still no luck on the live view. I reloaded the Ring app and it looked like it worked for a short while, but live view stopped and camera shows as off line again. When I did get live view to connect, all I got was a black screen. My smart phone and my computer show the same results. I see that many people have reported the same problem. I have tried a couple of things with the router but no luck with that. Anyone out there been able to figure this problem out yet?

    0

    07-07-2020 23:50:00

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