Responses (3)

• R

  Riley_Ring

  Hi @rickytenzer! At this time we currently do not have Neighbors launched in Canada, however we will make sure to post an update when it is available. I wanted to say thank you on behalf of the Community team. Your post helped us see the importance of including a special App related board here. You may notice we moved this post into it, making it the first App related post! Thank you for being a great neighbor!

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  22-03-2019 09:20:56

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  R

  rickytenzer

  Riley, Thanks. So why is it that I see Neighbors today when I didn't see it before? See attached screenshot. Thanks 

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  22-03-2019 10:16:40

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  Riley_Ring

  Hi @rickytenzer, this is curious and most likely should not be showing up if you are in Canada. However, it does depend on some settings and where you set up the app. If you give our support line a call they would be able to take a further look into this and open a support ticket for you. They are available 24/7 at (800) 656-1918. Thank you for sharing!

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  26-03-2019 09:25:42

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  Daywalker27

  I too am patiently awaiting Ring Neighbors to be released within Canada. Is there an expected timeline yet (months, year... years)?

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  27-10-2019 04:42:26

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  Chelsea_Ring

  We do not have an ETA on when Neighbors will be available in the US. However, we will certainly keep you updated!

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  28-10-2019 06:41:38

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  achrisz

  Have their been any updates as to if or when Neighbors will be available in Canada?

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  14-03-2020 04:33:18

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  Chelsea_Ring

  Hey @achrisz. I've just followed up with the appropriate team that works on this and they have said it is still to be determined and there is not a release date at this time. We will continue to update our neighbors when new updates become available and appreciate your patience in the meantime. :)

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  16-03-2020 06:07:33

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  michsend

  Hi there, I would also be interested in Neighb(o)urs in Canada. Thanks.

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  14-10-2020 02:12:56

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  LS73

  For anyone in Canada, I would not hold my breath. I am very skeptical that we will ever get “Neighbors” here in Canada. About a year and a half ago, I received a couple of alerts from “Neighbors” for my area in Canada. They disappeared almost as quickly as I received them. I contacted Ring and was advised that I received the alerts in error, and that the “Neighbors” features were not available in Canada. When I advised them that I had received alerts for my area in Canada, I was then told that “Neighbors” in Canada was in “Beta” and that was why I may have received the alerts in error. Ring’s reputation for being forthright and transparent is not good at all. They promise things like HomeKit support for years and never deliver nor provide any updates on why there is a delay or anything else about HomeKit as a matter of fact, other than saying for years that HomeKit support is coming. As soon as we can replace our Ring products, we will switching to other cameras as Ring promise so many things and never deliver.

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  24-11-2021 04:32:05

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