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M
Neighbors app login issues
neighbors
ios

I was prompted to sign in to my account when opening the app. I entered my email and pw and received a text with a code, which I entered. I then received an email which says: Your Ring account was signed in to on a new device or browser. Here are the details: • Device/App: Neighborhoods App • June 28, 2020 at 7:43 AM UTC † • IP Address: 108.36.\*\*\*\* • Country: US †Coordinated Universal Time (UTC) may not represent the sign-in time zone. If this wasn’t you, we strongly recommend you change your password now. Your security is our top priority. The app says: Account created! Now let’s verify your email address. We just sent an email to [same email used to login]. To activate your account, follow the link in our email within 24 hours. 1 - why is the app saying a new account was created? 2 - there is no link to follow in the email I received. I presume because I have an existing account.

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28-06-2020 08:01:17

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