Made a Shared User

Hey, I've installed a Ring System for a person and I was made a guest user on that Ring System. I used an iPhone Ring App to add & configure all the devices and users. Everything is working when I am at the remote house in person with my iPhone in the Ring app. However, I installed the Ring App on my home PC at a remote location and logged in as the 'shared user' on that Ring app after sending an invite from the Ring Owner to me a 'Shared User'. This shared user logged in to the Ring App on my remote does not see any alarms or live video from the remote Ring system. Should it? I thought that was one of the points of being made a 'Shared User', in order to monitor a remote Ring installation? Or is that only possible to the 'Ring Professional Monitoring' $10 a month subscription workers? I'll and the remote Ring owner will be very disappointed if that is the case. If I can monitor that Remote Ring installation on my PC please advise me of the steps I've left out? Thanks!