Removed cameras from account, but need footage

Question

Long story short, I just moved and was selling items I no longer needed.   A woman and her friend bought a dresser from me that they picked up.  A week later and the woman filed a dispute with venmo to get her money back and for whatever reason, venmo automatically refunded her.  I don’t even understand what happened, but I literally just received the dispute email.  Anyways, if my doorbell cam was working properly that day (I’ve often had issues with battery life and delayed recordings), I would be able to show that I helped them load the dresser.  The problem is that I let the buyer of my house keep the doorbell, so I deleted it from my device list.  I didn’t know this wouldn’t allow me to see all previous recordings.  Can I somehow view any of them??!  This would help stop a scammer.

user15948 · Answer

I would need June 22 9:08 am.

Tom_Ring · Answer

Hi @user15948. SolarEclipse is correct here. Once the Doorbell is deleted from your Ring app, the videos are no longer accessible. You can learn more about this [here](https://support.ring.com/hc/en-us/articles/360038010351-I-Would-Like-to-Take-Over-Change-Ownership-of-Ring-Devices).

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