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I cannot reconnect my phone and I also cannot see my dashboard anymore
hardwired-video-doorbell
app-settings
troubleshooting
ios
notifications
I some how disconnected the ability to my dashboard. I can no longer see with the ring camera. It still tells me if someone is there but that is delayed.
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22-02-2023 19:47:57
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Justin_Ring
Hi @user37224. If your Ring app is not working correctly to show you your dashboard, try the following steps:- Double-check that your Ring app and phone are up to date with the most recent updates.- Disable any active VPNs on your phone.- If possible, clear the cache and data for the Ring app in your phone settings.- Reboot your phone.If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-02-2023 18:42:49
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