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A
History 4 blue arrows >>>>
hardwired-battery-video-doorbell

In my history, there is 4 blue arrows (>>>>) when trying to play recording it’s a completely black screen and lasts 3 seconds and stops?? I can’t find anything in ring help to identify these arrows meaning?

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07-04-2021 18:03:44

Responses (1)

  • T

    Hi @Andym77. This is odd. If possible, can you upload a screenshot of this happening? This will give the Ring Community a better idea of what is happening and we'll be able to determine the next best steps. :slightly_smiling_face:

    0

    09-04-2021 18:10:03

      N

      I am also having the same issue. However my video will not even play. I have a paid subscription and I cannot even view history on my videos![image|231x500](upload://iqy1P2cxWrj0IbuadZ6Pzn0E2ZI.jpeg)

      0

      26-04-2021 03:52:35

      2

      I have the same problem and do NOT like it. ![image|230x500](upload://3KP75zSWJ2LZrcgdJyYmWENUPrC.jpeg)

      0

      04-05-2021 17:19:54

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