Ring App
Dashboard 'Lights' button missing?? ?
Hi, Up until app v3.27.1 to v3.27.2 I've always had a 'Lights' button in the app dashboard to control my spotlights quickly. That button is no longer present in the aforementioned versions (be it via a fresh app install or updating). Rebooting the base station and restarting the bridge does nothing to bring it back. My only recourse is to use older app versions (3.25.0/3.26. 0/3.27.0) - upon installing those versions the button/function returns. (see attached pic). Why was this button removed or where has it gone ring? Must customers rely on your old app versions to have things running smoothly?
3094 •
0 •
5 •
02-07-2020 06:11:22
Responses (1)
- R
Wow Ring! Your response or lack thereof has been \*ASTOUNDING\*!! ? It fills me with complete confidence (\*cough\* dread) to make further purchases or recommend your products. Thank You! ?
•1
08-07-2020 10:39:57
RHas anyone else have this problem or is it just another random occurrence of the ring app?
•1
08-07-2020 10:41:43
EI had this before. I switched from one location to another and it showed back up. Version 3.27.2. Clearing cache may also help.
•1
08-07-2020 10:46:36
RThanks for the response eagle328, I just cleared the cache after closing the app and restarting both the phone and app and no dice. I guess outdated app versions is the only way to go.
•0
08-07-2020 10:53:10
EThe only other thing I can think of is create another location in the app and then go back and forth. I just tried to recreate this by uninstalling and installing, but it shows up now. I'm running Android 10 on a One+ 7T and Pixel 3A XL. Hopefully the next update will fix it for you.
•2
08-07-2020 11:16:05
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
RngCstmr
I guess no one from ring is willing to respond to this? Thanks.
1
03-07-2020 08:00:53
•