Dangerous activity - Video denied in neighbors

Anybody else have some major issues with "neighbors" in the app? I tried to post a video of someone clearly trying to open my door and enter my house at midnight. I tried to post it to neighbors (to obviously alert the community to lock their doors), and it kept getting denied. I emailed them to ask the issues, and this was the response I received: "Posts about individuals approaching, knocking, ringing, or kicking the door and then running away were consistently flagged by the community as unhelpful, no matter the time of night of the occurrence. In response, we no longer permit this type of content." Can someone please explain to me how a stranger "kicking" somebody's door is not a threat, and not considered "helpful" by the community? If my door was unlocked when this stranger tried to open the door, what would have happened to me or my family? Nobody trying to open a door at midnight and run away has good intentions! NOBODY!! The fact that I couldn't even alert my neighbors to this just makes me IRK! So incredibly frustrating and something Ring needs to get corrected ASAP!