Ring App
Cannot share videos from iPhone
Sharing a ring video from an iPhone is far more convoluted than it should be. I want to copy the link to an email (gmail app). Under share, the email button does not work. So I save it to a text, but the URL will not copy to the clipboard. So I have to text myself, then copy URL to a text document, then copy again to a gmail message. Has anyone at Ring ever tried this? Apparently not. Need to have an option "copy link" under the Share menu to get the link onto the iPhone clipboard.
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19-05-2021 01:24:09
Responses (3)
- T
Hey @Boulder. Thanks for bringing this to our attention. We're sorry to hear you're having issues managing your videos; rest assured that our team is investigating and working to resolve it as soon as possible. If there's anything else I can help with in the meantime, please don't hesitate to ask.
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19-05-2021 04:22:01
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- G
Hi I found a clip I wanted and hit the download button which is an arrow facing down - This copied the video clip to my videos in Photo app on my iphone - I can then email it or what’s app it or share via a link from my icloud - does this help ???
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21-05-2021 12:29:30
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Tom_Ring
Hey @Boulder. Thanks for bringing this to our attention. We're sorry to hear you're having issues managing your videos; rest assured that our team is investigating and working to resolve it as soon as possible. If there's anything else I can help with in the meantime, please don't hesitate to ask.
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19-05-2021 04:22:01
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