Bug: orange banner on iOS app: "Ring Home trial ends in 9 days" despite me having a subscription already

This happened after setting up a new camera (adding to a system where I already had 5 cameras) It does not appear to be related to the recent, disastrous launch of the new plans. I contacted support by chat and was blown off. Diana Frances was unable to understand the issue (trainee? new employee?) and did not acknowledge anything or help at all with the issue This is clearly a bug in the app. I shouldn't be receiving a popup -- which covers the UI! -- about a trial when I already have a full subscription.