Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
T

Toadio

Accepted Solution
BUG: Mode status does not sync between different devices / Apps
modes
negative-feedback
troubleshooting

The mode status of property does not sync between devices. if i set my property to AWAY on my iPhone then open the ring app on my iPad the status of the mode is not refreshed and still shows as Disarmed. This is very confusing as ipad suggests the house is disarmed even though it is not and is actually set to Away. The only way to get the iPad back in sync is to hard quit the app in iOS (swipe up to remove) and reopen the app again.. it then shows the correct mode after a cold app start. Suggested solution: when the app polls for the camera status / last snapshot, please also poll the property Mode state as well and update the app UI to show the currently set Mode correctly. as a key security feature, it is pretty pointless / useless if current Mode status cannot be kept in sync for more than one app install / device! pls fix this ASAP

3365

2

6

02-10-2020 05:34:11

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members