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user_4b1ae5

Alert snooze doesn’t work

I have noticed lately that The snooze motion button is not working. Specifically when you get a video notification and you hold the event in your iPhone notifications which then gives you the option to snooze for 30 minutes or one hour. Selecting to snooze does not work any longer. It will still work if you go into the settings and select snooze there which is much less convenient. I like the ability to quickly snooze A camera as events pop up.

56 •

3 •

1 •

09-10-2024 12:59:47

Responses (1)

  • U

    user_5f3b34

    I am having the exact same problem.  Started a few months ago and I'm finally frustrated enough with it that I went to see if there was any solution.  But it looks like Ring is ignoring this problem. :(  I am starting to think about replacing my ring doorbell with a competitor.  That would be a pain, so I hope ring fixes this bug soon.

    1

    •

    09-10-2024 07:38:22

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      T

      Tom_Ring

      Hi there. I have a few questions. What type of device is this? What type of phone do you have and what version of the Ring app is installed? This will give us the ability to look into your concern.

      0

      •

      10-10-2024 02:50:35

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