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G
A Ring popup on my S7
I just started getting a popup on my phone. It's s video of a drive down a tree lined street asking me to sign up or access my account. Did not ask for it, did not install it, wnat to get rid of it as it appears when I switch screens. HELP!
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16-04-2020 04:40:27
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Chelsea_Ring
Hey @ge1239. The screen you are referencing, is it our log in screen? We had some app issues last night that may have logged out some of our neighbors from the Ring app. This is why you may have been pushed back to the log in screen. Please make sure to log back in and you will be set for future, as our app is designed to keep you logged in as long as we do not have system issues. Hope this helps clear it up for you!
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16-04-2020 09:25:49
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