Ring Alarm

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M
Water Sesnor not announcing leak on base or keyoads
troubleshooting
notifications

Hi. I have ring alarm and a ring water leak detector. When I get a leak I get a push notification and a phone call but the ring base station and my ring keypads don’t announce the leak even through the option is checked in the sensor setting to do so and the volume on both keypads and base are set to full. Please help!

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1

03-10-2021 02:48:34

Responses (2)

  • M

    Thanks Marley. All my setting matched exactly what you've outlined. I unchecked and then re-checked and saved and now the base is saying "water detected" as it should but the keyapads are still not saying anything. I always got the call and push notification on my phone and those still work. Any idea why the keypads aren't talking?

    0

    07-10-2021 04:00:37

    • M

      Thank you. At minimum maybe add something in the "Select Chrirp Tone" settings area of the sensor that says "please note the spoken alert does not sound on the keypads". Saying... "your ring alarm basestation AND keypads will sound this tone when the sensor is triggered" right at the top of the setting screen is very misleading and led to both of us wasting our time figuring this out. Thanks again.

      1

      07-10-2021 07:59:13

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