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user_9a193e
Accepted Solution
Smoke Listener Battery
troubleshooting
Repeated low battery notice. When I take battery out and put back same battery it shows fully charged. Then a few hours later I get the same low battery alert. Device 20 feet from base station.
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22-09-2024 10:51:06
Responses (1)
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Caitlyn_Ring
Hi @user_9a193e. Try resetting the Smoke & CO Listener, then set it back up in the Ring app. To reset the Smoke & CO Listener, press and hold the Setup button for about 10 seconds. When the LED stops blinking, the reset is complete. After the reset, walk through a new setup in the Ring app again using the steps under Set Up a Device. If that doesn't resolve the issue, our support team can assist further. You can get in touch at one of the numbers here, or on Facebook @ing.
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28-09-2024 12:44:55
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