Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
J
Ring power adapter on base station making a buzzing noise
plug-in-adapter
cs-support
power-issue

I have noticed that my base station UK plug is making a buzzing noise. How do I stop this? Is it faulty? Anyone else experienced the same issue?

2470

0

2

12-10-2021 10:37:21

Responses (3)

  • M

    Yes I was installing the base station and the plug is also buzzing. Also some slight white noise on the base station speaker but I presume this to be normal given it's a siren also? The white noise is minimal so I can deal with that, but the buzzing plug doesn't sound normal to me. I will call Ring tomorrow to hopefully get a replacement sent, as I can't really install or mount the rest of the alarm system until that is sorted!

    0

    13-01-2023 08:17:10

    • M

      Called Ring support today, after telling them of the problem, they put me on hold a couple of times and asked me to photo the base station and plug, they said they would send me a replacement power cable/plug - so it appears they are aware of the fault or at least accepting what we say. Fingers crossed this next one works!

      0

      14-01-2023 11:25:03

        T

        Hi @mdwizz. I'm glad to hear that our support team was able to assist you with this!

        0

        17-01-2023 06:08:08

    • U

      I received my Ring alarm yesterday and that’s the first thing I noticed, the power adapter is buzzing so loudly I can hear it from anywhere in the room. I get that I should call the support to get another one delivered. It’s unfortunate we can contact support only by phone and not by ticketing system.

      0

      25-05-2024 09:45:38

        C

        Hi @user82632. While we don’t have email support available at this time, you can contact our support team at one of the numbers available here, or on Facebook @Ring by sending a private message.

        0

        28-05-2024 04:52:32

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    C

    Caitlyn_Ring

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    U

    user_f39aec

    0

    User
    Solutions