Ring Keypad not working barely 2 weeks

Hello, obviously I have an issue, but I just went through threads of discussions of how peoples ring keypads just stopped working for no apparent reason, if I knew this was the case I would have NEVER purchased these products. What makes this Worse is I don’t reside in the US or Europe, but it’s okay for me to spend a couple of 100’s of dollars and get faulty products. Bottom line is my ring Keypad stopped working and it’s really ANNOYING!!!