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Ring Alarm Keypad (2nd gen) Network / Battery Lights do not seem to be available on keypad supplied
Looked at the Ring document "Ring Alarm Keypad (2nd gen) Lights and Buttons Explained" and on the keypad I do not appear to have the network / battery lights!!Am I missing something ??
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25-10-2021 17:36:40
Responses (1)
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Hi @Evobish. Would you be able to share a picture of the Keypad you have? As Marley mentioned, the Network/Battery lights will only illuminate under specific circumstances.[quote="Marley_Ring, post:2, topic:91044"]Please note that these lights will only illuminate if you have a wifi issue, during the wifi connection / pairing process, and/ or if you need to charge the battery[/quote]Additionally, you can always remove the Keypad from your system, [factory reset](https://support.ring.com/hc/en-us/articles/360042155432) it and add it again. During this process, you should see the Network/Battery lights temporarily illuminate and you can confirm they're operation.
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29-10-2021 16:08:45
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Evobish
The keypad layout on my device matches the “Ring Alarm Keypad (2nd gen) Lights and Buttons Explained” document except these two lights are not shown. Are you saying that Ring supply differing keypads to the document. If so that is not very sensible!!!Wait for your reply
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28-10-2021 17:28:34
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