Ring Alarm
Removing a base station from a location
Hi. I created a new location and added the base station. I want to delete the location and start a new location, but Ring app states I have to remove all devices from the location first. I removed all of the sensors from the location, I the app. There is no option on the app to remove the base station from my current location. Can anyone help? Thanks!
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07-06-2020 03:34:57
Responses (2)
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I have a similar question. I'm trying deregister the base station but wifi is no longer at the location. When I go to Ring app > Main Menu > Devices > Alarm Base Station > Base Station, there is no gear icon to deregister the device. How do you deregister it was it is on cellular backup mode and you aren't physically at the location to add it to another network? 
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15-07-2023 11:42:24
CHi @user51197. You will need to reconnect the Base Station to wifi or ethernet in order to have access to all of the settings. Functionality during Cellular Backup is limited as it's intended for short-term use during wifi or power outages.
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17-07-2023 06:52:20
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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16-08-2023 06:52:35
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Chelsea_Ring
Hey @rajmclaughlin. You will need to unregister the Base Station from the old location. You can do this in the Ring app \> Main Menu \> Devices \> Alarm Base Station \> Base Station \> Gear Icon at the top right \> Advanced Options \> Unregister Base Station. Once unregistered, the Base Station will be removed from your account. :)
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08-06-2020 05:35:14
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