Ring Alarm
Please help me comprehend why there are no sensor low battery notifications on a smart Alarm
I just don't get it, how can there be no notification sent to me or some sort of warning that a sensor or any other component for that matter has a low battery? I've been burned twice now by the smoke/co2 sensor (2am beeping, no heads up) and now a motion senor is offline, dead battery.. Why Ring???
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13-04-2022 01:26:55
Responses (2)
- H
It seems that if you unsubscribe from Ring marketing emails, it also unsubscribes you from getting email alerts that your battery is low. The fix is to find an old Ring email and go to the bottom where you will see “Unsubscribe” or “Preferences.” click that link and go to a page where you can set your email TO SUBSCRIBE - not unsubscribe. I am replying here and in a few other threads on Ring and Reddit because this caused me consternation for years. I hope it helps current and future folks with this issue. I know that seems weird, but I work in B2B marketing technology, and the engines that send automated emails have very hard to untangle features when it comes to unsubscribing.
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24-05-2024 12:27:03
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Marley_Ring
Alarm Alerts should help with low battery or even device status alerts. While logged in to the Ring app > visit the Main Menu (3 lines top left) > tap Settings > select Alarm Alerts. From the Alarm Alerts page you can choose between Email and Push notifications, as well as toggle individual alert types on/ off. I hope this helps! :)
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13-04-2022 03:29:49
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