Ring Alarm
Outdoor siren hardwiring
Hi, i have recently installed a complete ring alarm system, and installed 2 outdoor siren that runs on batteries, but now i ordered 2 plug in adapter 2nd gen exactly what ring offers for the product, the problem is that i connected the adaptor but in the app it does not recognize the hardwired option, it shows only the batteries as activated. So why it doesn’t run on the hardwire?
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31-01-2024 04:49:22
Responses (2)
- C
Hi @user75673. The Ring Alarm Outdoor Siren supports a few different power sources. Can you share which country you’re located in? I want to ensure any self-service help materials I share are relevant for where you’re located.
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02-02-2024 05:55:36
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user63814
Can you post a screenshot of the app showing the Power Options tab. Did you get the polarity correct? The wires are both white, but one has a rib/seam down it, that’s the Negative (black) cable.
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01-02-2024 09:43:26
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