Can someone tell me who I remove privacy blackout from my indoor cam ?

Hi @Bongopete. To delete a Privacy Zone, refer to this Help Center article [here](https://support.ring.com/hc/en-us/articles/360028035532-Creating-Privacy-Zones). This will go over to create and edit these zones. I hope this works well for you.

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briandrew1

No QR Code

I purchased a used window sensor (1st gen) but the seller has removed the QR code and has no associated paperwork etc to find the code. What can I do? Thx, Brian in Canada.

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13-12-2020 09:02:49

Responses (1)

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Eagle328
Without the QR code or paperwork that had the same code. It's useless. I'd return it. They don't cost much brand new. Sadly this is what happens with second hand Ring devices. Most of the time the original owner doesn't remove it from their account so it's locked to them. This is also protection from theft and than resale. But for a window sensor to connect to the base alarm you need that code number. Without it, it won't work and Ring won't be able to help either. HTH
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13-12-2020 02:29:09
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