‎Motion sensor setting off short alarm (3 secs) every time someone walks through the front door, regardless of the setting

English

Help

Community Home

Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

D

david1231

Motion sensor setting off short alarm (3 secs) every time someone walks through the front door, regardless of the setting

motion-detector

alarm

troubleshooting

Our ring base keeps blaring for 2-3 seconds everytime motion is detected on the motion sensor. So everytime someone goes in or out of the house, regardless of the setting - Home, Disarmed, etc - it goes off. It is really annoying and we can't figure out why it's doing it. Can someone please help?

193 •

0 •

19-10-2023 09:41:01

Responses (1)

C
Caitlyn_Ring
Hi @david1231. Is this an alarm going off, or the chirp tone for the Motion Detector? The alarm shouldn't go off for only 2-3 seconds unless it was disarmed after 2-3 seconds. Navigate to the Devices list in the Ring app, select that Motion Detector and tap the Chirp Tones tile. From here, you can choose a specific tone or "None" if you don't want this Motion Detector to play a tone when it detects motion.
0
•
20-10-2023 07:12:52
•