Ring Alarm
Get rid of email verification.
The email verification code is a total annoyance and I don't need, nor do I want to have to jump through hoops to be able to login to my account. I wasn't asked, I was compelled to go to this. This very act is the reason I got rid of my old security system and went to Ring. I don't want to have to get rid of Ring, but unless I get an opt out or permanent acceptance that I know what I'm doing, I'll have to switch yet again. I undestand the email thing is mandatory, but come on Ring, give us credit for being adults.
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01-03-2020 03:39:00
Responses (2)
- D
Absolutely agree. There is an option to opt in or out of SMS 2-step login so why not for email? This is a major annoyance. Please fix it.
•1
16-04-2020 10:27:45
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EOpt out doesn't work. It's still there but doesn't work anymore. You have a choice of text or email. They are not going to remove it...
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17-04-2020 01:09:52
TI don't mind two step verification on a new device but this is insanity that I have to use it every time I want to access my account via the same browser at home.
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03-05-2020 11:51:55
TI agree. this is absolute made me ENRAGED. I logged on not 15 minutes ago and it has already logged me out and made me go thru this stupid 2 step thing AGAIN. I called customer support and it was cutting out and they were unhelpful. ENRAGED.. I cannot use my device if I have to do this when someone is ringing my freaking doorbell. and THEN THE FREAKING CODES DON"T EVEN ALWAYS WORK. it tried to cut me out of my account for trying too many bad codes when it just sent them to me. how useless is that. oh we can't do our own security ok so lets just not let people in at all. yeah. that's how you do it. enrage your customers because we can't code. ffs. TURN IT OFF and get gud. omg. this is NOT ACCEPTABLE. I left a bad review on amazon I suggest everyone else does too. get yoru act together ring. this is TERRIBLE.
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26-05-2020 05:44:25
NWhat frustrates me is the need to get a txt message with a security code every time that I login from my computer. Not necessary when using my smart phone. I wonder if the programmers at ring have ever heard of "cookies" as a way of remembering validated users. every bank that I use does it and does not seem to have a problem. I do realize that clearing my browser cache will require a two step again, but that's not a frequent problem
•1
27-05-2020 05:19:28
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Eagle328
It's not changing. You can get text messages but Ring has to put this in place. There may be an app 2 factor authentication in the future.
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01-03-2020 05:25:51
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