First Alert ZCombo Smoke\CO
Hi All, I have a few First Alert ZWave combo Smoke\CO units that are certifed to work with the Ring Alarm. These do work as when I burnt something in the kitchen my Ring was alarming on the base as well as my phone. What scares me though is that I took the batteries out of a couple of them (they are not hardwired) and Ring didn't notify me that they were offline. Is this a bug? Or does the Ring Alarm NOT monitor the devices to see the battery level? Or if they are even online?
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31-12-2019 03:53:56
Responses (1)
- K
The response by @Chelsea\_Ring is not completely correct. You ARE able to see the battery life of the First Alert Smoke/CO Combo in the app. However, the app does not do anything useful with the information, like telling you when you have a low battery before the alarm starts chirping. since the app has the info it could notify of low battery levels. This could and should be fixed and I have put in a feature request/suggestion to that effect on the noticeboard.
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19-04-2020 02:47:27
JI assume that if I have the First Alert ZCombo Smoke/CO detector that I won't need the listening device that Ring also sells. Is this correct ?
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16-05-2020 12:53:30
CYou are correct that you won't need the listening device. Just make sure that the ring alarm base station shows they are online with the base station.
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17-05-2020 02:07:39
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Chelsea_Ring
Hi @fred7157! The Base Station will alert you when a device is reporting as offline. The First Alert Smoke/CO Combo is a Certified Works with Ring device and you are not able able to see the battery life in the app. I will share this feedback with the team here. Learn more about Works with Ring devices in this Ring Help Center [article](https://support.ring.com/hc/en-us/articles/360026427491-Works-With-Ring-Basic-Information).
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04-01-2020 12:39:51
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