Ring Alarm
Door sensor sets off siren on exit delay
This morning is the first time using the Ring Alarm and when I set off the alarm (which is set to 60 seconds), all went well until I opened the back door. The siren went off and put me into a brief panic. I ended up setting the alarm on away on my phone as I pulled out of garage. I looked in the settings and everything is setup correctly. What did I do wrong?
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20-02-2020 04:20:57
Responses (4)
- J
When I opened my back door to go into my garage the siren went off immediately. I will correct that in the post.
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20-02-2020 04:28:41
JAway settings screen cap  
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20-02-2020 04:39:55
EYou need to change that door sensor to Main door. It's default is Secondary door. Main door will allow the delay. Same goes for motion detectors. Change then to Entryway and they will also delay. Go to menu, settings, alarm base, choose sensor, gear on top right, change placement to Main door for door sensor. Or Entryway for motion detectors.
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20-02-2020 04:46:55
MThank you for the examples @joevill! It sounds like one or more of your Contact Sensors are configured or assigned in the Ring app as window or secondary entryway. When they are configured this way, they will trigger the siren when armed, regardless of entry delay. If this is a door you frequent, we recommend listing as main door to avoid any false alarms. To check on this setting, please open the menu (top left) on the main page in the Ring app, select "devices", select "Alarm Base Station", and select your Contact Sensors' settings to edit the details and placement. I hope this helps! :)
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20-02-2020 05:09:45
- H
Hey y’all I’m new to the ring community and I was having this issue when opening the back door the siren would go off. Your explanations did work thank you very much.
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09-03-2022 10:17:28
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- H
Same scenario. Siren goes off when exit door is opened during 60 sec delay. From this thread have changed door sensor placement to main & motion detector to entryway. All other sensors closed. Any additional ideas? Thanks.
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10-10-2023 12:20:19
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CHi @healeybob. If the Exit Delay has already started, tripping another Contact Sensor or Motion Detector will set off the alarm. Are you triggering the delay before opening the door by opening a different door, or triggering a Motion Detector? If this is the case, I'd suggest reconsidering the placement of that sensor, so you can open the front door without starting the delay first.
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10-10-2023 09:40:31
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-11-2023 09:40:45
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Eagle328
So, you have a 60 second delay for your alarm. What do you mean by, when you opened your alarm? Did you mean your door? If so is it set to be the Main door in the sensor settings? Otherwise it will go off immediately.
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20-02-2020 04:24:25
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