Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
TM
cats still set off motion at lowest setting
We have one motion decector that came with our ring that is set to the lowest dectection settings we can set them to. However, 1-2 times a week a cats set off the alarm. The motion detector is in the basement and is about 1 foot from our 8 foot high ceilings. Any ideas. Seems odd that it keeps going off.
663 •
0 •
0 •
09-11-2020 16:50:50
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @t-man1. Are the cats jumping on any shelving or furniture that would result in them being very close to the Motion Detector? If so, this is going to trigger the motion detection, as your cats will appear as a larger heat signature the closer they are to the Motion Detector. If there's no way that they're getting close to the Motion Detector, then I would recommend reaching out to our support team directly to take a closer look at this for you. Our support team can be reached at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
10-11-2020 17:02:09
•