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Base Station LED: Solid Green + Blue

Hello, Ever since we experience numerous power outages from tropical storm Isaias our Base Station is always (regardless of alarm system mode) displaying a solid Green-Blue color (see attached image). What is going on? Should I reset the Base Station? --Rob p.s.: Ring chat support appears to no longer be accepting technical support inquiries. What's up with that?

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13-08-2020 01:06:12

Responses (1)

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    Closing the loop. Ring Support indicated the fixed LED pattern (shown in the attachment of the orginal post) indicates the Base Station was "stuck" in an update mode. A single press of the Reset button on the Base Station forced a reboot that cleared the trouble. The Base Station LED is now powerly indicating the alarm system status.

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    27-08-2020 04:58:40

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