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Issues with chime pro, stick up cam and notifications
chime-pro
wireless-security-cameras
notifications
motion-settings

Need help, purchased a ring chime pro to extend wifi to one of my stick up cams and now that camera stopped picking up motion and doesn't send motion notifications to alexa or ring app. I can check live view fine, signal is great to the chime pro and camera. I don't want notifications going to chime pro, I would like them to go to my alexa devices like my other cameras.

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12-01-2022 05:17:41

Responses (1)

  • M

    Extending your wifi network to your Camera should not prevent it from picking up motion, especially if it is connecting to a live view as intended. The best next step will be to check motion settings and your event history in the Ring app to see if motion events are being captured and recorded there. Here are a couple great Help Center articles for connecting to your Chime Pro, as well as using Alexa. :) https://support.ring.com/hc/en-us/articles/115003763123-Connecting-an-Existing-Ring-Product-to-Chime-Pro https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera-

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    13-01-2022 04:18:03

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