Ring Video Doorbell

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R
Won't connect to wifi
app-settings
troubleshooting

ok so after loosing internet for a week , my doorbell V 2 will not connect, i go out side hit the msg that tells me to make the bell light to spin ,,,then before my phone can bring up the next screen it stops spinning , even got a brand new fully charged battery, can't get past this step,,, and my camera's in side on the ring app still work....

1565

0

2

12-09-2021 20:59:33

Responses (2)

  • M

    So here's the lowdown. I have the same issues like a lot of users here with unresponsive ring spotlight battery. It won't reconnect after it lost it's connedtion. Lights won't even blink to show it will try to connect. Totally unresponsive.I have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants meto buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT

    1

    14-09-2021 19:40:56

    • K

      Factory Reset it! I had the same issue

      1

      14-09-2021 21:29:18

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