Wired video doorbell pro 2 blurry/skips

Ring NEEDS to provide an update to this problem, seems like a lot of people are experiencing this. Recently my wired Pro 2 video doorbell has developed this nasty issue….that is the first 2 seconds or so of the video is blurry, video stops, focus becomes perfect, video stops again and then everything is fine. Yes, I’ve done everything……WiFi speed to doorbell is fine!Rebooted WiFi router/gateway.Did the factory reset at the doorbell.Did a rest using the Ring app.Removed the apps from tablet and phone…reinstalled.Voltage to Ring doorbell is spot on.Talking with customer support was terrible!!! They provided no help and said my doorbell Pro 2 was bad, really? Not even 2 years old. I don’t buy it, they just want me to buy a new video doorbell. And trying to understand them was even worse.Here’s a novel idea……come out with an update to solve this problem.