Why is Ring notifications so delayed?
I caught this many, many times. It’s the norm now.Sitting in my home office I see an Amazon truck pull up, the driver got out and place the package at my door, took a picture, got in the truck and drove off.Few seconds later. Ring tell me someone IS at my door. No. Someone WAS at my door, they’re now down the street and long gone.Ring pro 2 - RSSI in the green between 30-40.Sensitivity set to max.The same for the stick up cams around the house. By the time the recording start the person is gone. Previously had a Google nest, an old one from the previous homeowner and the moment someone set foot in the zone I get notified. I have the ring system for over a year now and it is truly disappointing. I am using the Ring Base Station pro with eero and added an extender. Previously was just using my NightHawk router for the Google Nest. I have an iPhone 14 pro max. It’s the same on my wife’s iPhone 15 pro max,and my ipad.
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22-05-2024 06:13:01
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Justin_Ring
Hi @user82539. Checking your Doorbells signal strength was a good step to take. I would also suggest rebooting your Ring devices using the Ring app to see if it helps. Reboot your router as well. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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23-05-2024 06:07:53
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