‎Videos get deleted after two days

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user3065

Videos get deleted after two days

hardwired-video-doorbell

troubleshooting

Yes. I am paying for the plan to have video stored for 60 days and the wifi is good. However, everything gets deleted after 2 days. How can this be fixed?

529 •

0 •

19-11-2021 04:14:46

Responses (1)

M
Marley_Ring
It is possible you are using a [Video Storage time](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-) selection. With this feature you can choose for Video Recording Storage of: * 1 day * 3 days * 7 days * 14 days * 21 days * 30 days * 60 days. Try altering this so that it is for the desired time range. I hope this helps! :)
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22-11-2021 04:28:18
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