Hi @nedra318. Does your Doorbell report as online or offline in the app? If the Doorbell is offline, you will need to reconnect it in order for it to work properly. Additionally, please make sure you have an active Ring Protect Plan in order to see your event history and view the events.
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25-02-2020 07:26:29
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Chelsea_Ring
Hi @nedra318. Does your Doorbell report as online or offline in the app? If the Doorbell is offline, you will need to reconnect it in order for it to work properly. Additionally, please make sure you have an active Ring Protect Plan in order to see your event history and view the events.
0
25-02-2020 07:26:29
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