Ring Video Doorbell
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W
Video has vertical lines and is green?
Only had this for about a week and have multiple vertical lines and everything looks green like it has some weird filter.
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01-11-2020 08:34:46
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Tom_Ring
Hi @Wickedsyd77. This typically happens when the night vision gets stuck in the on position. You can fix this by removing the device from power for 3 minutes, then powering it back on. If this doesn't work, you can reset the camera by pressing and holding the setup button for 20 seconds, then releasing. After 1 minute passes, you can [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) the device to wifi. I hope this helps!
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04-11-2020 04:42:10
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