Video Doorbell Wired - Fraudulent Specs - 10-24VAC

Before I purchased the Video Doorbell Wired, I read the product Specs and User Guide. Both of those state that the unit needs Power Input of 10-24VAC. I checked my existing doorbell wiring and found that it provides 12VAC so I went ahead and purchased the unit. I hooked up the jumper cable, connected the Video Doorbell Wired and started the setup process in the iOS App. The App got part way through setup and told me there is insufficient power, that the unit needs 16-24VAC, which is not what is printed directly on the back of the unit, itself, or anywhere else on Ring's website. I then called Ring support and the best they can do is tell me that the unit does, indeed, require a minimum 16VAC and that they are sorry that they lied to me. I am extremely disappointed and frustrated that such an obvious error is written everywhere on the website and official specifications and even directly on the unit itself. This needs to be corrected immediately. The website and specs should be corrected and all mislabeled units should be recalled.