Video doorbell pro recording issue

Hi There,I have some ring products in my home, the first few years it worked perfect, but the last time not :( The problem is that there are periods (minutes, hours, days) the doorbell doesnt record the motion so there is a gap from several hours where he nothing detects. But i live on a very busy street, 24/7 cars drive by.Als he detects and records motions but can’t play them, i can reconize them because they dont have an arrow on the right (see screenshot).Also the problem sometimes i miss doorbells or i cant answer a doorbell, he keeps loading or says timedout.My internet connection is 1000mbps down and 50mbps up and stable (when i speedtest i always get above speeds).The doorbell is 4 meter away from the router and there are no walls in between.Is tried with another router.Ring sended me a chime pro so i can connect it with the chime pro.Nothing helps, but in the app he always says the connection is good (green).Ring also replaced the doorbell for a brand new one.The only thing i can think is that are to many motions and it crashes. I turned the sensitivity to the lowest and draw a motion zone only on the sidewalk (not the street). It looks more stable bit still all the above issue’s. Someone the same issue? Tips/suggestions?With kind regards,Buck Baggen