Ring Video Doorbell

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F
Upgraded transformer still shows poor health
hardwired-video-doorbell
app-settings
troubleshooting

Hello AllI installed the Ring transformer, however the app still shows poor health. Any suggestions?Thanks

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07-11-2021 19:48:42

Responses (1)

  • T

    Hi @fastroads. What model Doorbell do you have installed? Is this connected to an internal chime kit? If possible, can you share a picture of how this is hardwired to your chime kit? It is possible that your wires are to big or too small, we recommend 18-gauge wires for the best power connection. Let me know the above information so we can dive deeper into this poor health concern.

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    09-11-2021 19:52:07

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