Updated my doorbell, transferring my protection plan was a mess

This is more of a warning than a question. My first-gen doorbell died last month so I bought a new one to replace it (second-gen). I had paid for a years worth of protection plan on both my spotlight cam and my doorbell so those have been paid for a year in advance. I was told there was no way to transfer the protect plan directly to my new doorbell cam so I contacted support directly to have them do that for me. Big mistake. Since I paid for a year in advance for 2 devices, this was their solution: they refunded me the balance on my spotlight cam plan (even though that device is still the same) and had me buy 2 new annual protection plans to cover both of my devices. So just a fair warning: when one of your devices dies (eventually everything does) that has a paid protect plan on it, there is apparently no way in heaven or earth that you can transfer the remaining protection plan to your new device. You’ll be wondering whether you lost money in the process of shuffling, canceling, refunds and having to buy a new plan. Ring, surely there is a better way to manage this. Because when you buy your replacement device it comes with the free 30 day trial. When you call customer support, they will alert you that your trial is getting ready to run out even though you paid for an annual protection plan back in December and there is a massive, unnecessary disconnect between your paid plan, their free trial and the mystery protection time still on the broken device that hasn’t even been installed for 25 days. Sorry 😅 this is a rant I suppose but to anyone who is a Ring support team member, please note that your support is managing this by sending refunds and suggesting that you buy a new plans for all of your devices simply because you’ve had to replace one device. It’s the most inefficient, backassward approach to anything, particularly for a ‘tech’ company. Surely you can figure out a way to add a feature within the app that will let you transfer the remainder of a protect plan to a new device when the old one dies.