Responses (2)

• G

  Gem0611

  This is happening to us every night between 3am and 6am every 10 mins. During the day everything works perfectly. We have now chosen to switch of the door chime and silence our app so we are not disturbed! Defeats the object of having the doorbell!

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  10-05-2020 10:44:39

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  S

  Smatney01

  I have been getting these notifications every 5-10 minutes every day all day for over a week now. I have done everything from changing the battery. (Even though it is hardwired) I took the app off my phone and re-downloaded it. I have tried changing the settings. I even have a wifi booster and I still get "unverified motion events" and a black screen. It won't even bring up the live view. These did not start happening until after the update. I agree with the others that it is more than likely a software issue. If this problem persists, I may have to get rid of the ring and get another wifi camera.

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  14-05-2020 05:24:22

  B

  Bklynballer

  For now just turn off smart alert. The person detection under smart alerts is what is causing this issue. Ring need to figure out how to implement person detection for battery powered devices. Person detection works good only for ring door bell pro, spotlight cam wired, and floodlight cam. The battery powered devices are slow!

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  14-05-2020 06:11:06

  M

  mrssand

  We have 2 hardwired door bells and have been having the same issue on both. I'm going to turn off the human detection to see if that fixes it.

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  30-05-2020 01:16:17

• J

  JamesF

  Triggering every minute for me. Its getting annoying and my doorbell is hard wired and it is draining the battery due to constant recording . There isn't any motion out there. I also check to see if a bug or spider was crossing the path of the sensor. Driving me nuts!! I tried to upload the screen shot of the 50 notifications over the last 50 mins but it won't let me

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  09-08-2020 11:34:46

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