Responses (1)

K

Kelmenabawy

Every time I choose live camera, it try to connect then give me message LIVE VEIW ENDED reconnect

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10-10-2020 07:41:13

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Reply

C

Caitlyn_Ring

Hi @Kelmenabawy. A good place to start with Live View concerns on your Doorbell would be our Community Post on common causes and solutions [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821). Typically it will be due to the RSSI, which measures the signal strength that your RIng is receiving. You can learn more about how RSSI works and how to improve it in [this](https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-Values-and-Wireless-Signal-Strength) Help Center Article. I hope this information is helpful to you. :)

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12-10-2020 21:17:23