English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
T
Text messages trigger video doorbell motion detection alert

Have installed the updated video doorbell version 3.19.2. Now, every time I receive a text message I also get an audible, "Motion at your Ring video doorbell" alert.

1401

0

2

08-11-2019 04:24:09

Responses (1)

  • M

    Hey @truitt8754 ! This is definitely not intended functionality, try uninstalling and reinstalling the app on your mobile device. If this does not resolve, I recommend reaching out to our support team, at 800-656-1918, for more in depth troubleshooting. :)

    0

    08-11-2019 10:17:59

      T

      Thanks for the quick response. Unfortunately, uninstalling and reinstalling did not correct the situation. I will contact the support team for more help.

      2

      09-11-2019 06:57:01

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

2

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution