Ring Video Doorbell
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Subscription to Ring Protect
Do I need a subscription to Ring Protect to use Ring Doorbell? My understanding is I should be able to view/hear any videos/audio recorded by Ring. I then can delete them or if I think I might want to view them again, I can share or download them to my phone without having a Ring Protect Plan. Is that correct?
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01-06-2020 07:49:50
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Chelsea_Ring
Hi @SB1004. That is not correct, and my apologizes for any confusion on the matter. Without a Ring Protect Plan, you will only be able to access the Live View, as well as get notification for ding and motion events, but will only see the Live View when tapping on the notification for the event. In order to see any of these events after they have happened and view said recordings, you will need an active Ring Protect Plan. We do give you a free 30 day trial of the Plus Plan when you set up the device for the first time, but after this time, you will need to subscribe to a plan.
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09-06-2020 12:40:21
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