Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Solid white light on video doorbell despite charging
battery-video-doorbell

Despite many days charging, our video doorbell displays a solid white light. Have tried to reset by pressing reset button for 20 seconds. The light just comes back on and stays on again. It was working fine before this. ![image|375x500](upload://xhYOh6JAwkERIdJszI1YY23nCL1.jpeg)

765

0

0

18-04-2022 07:37:48

Responses (1)

  • M

    The reset was a great step to take. After waiting some time, this should have resolved. If your Video Doorbell is not operating as intended after the reset, our support team can help further. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    18-04-2022 05:15:49

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution