Snapshot Capture Turned on but snapshots not being recorded on Ring Video Doorbell Pro?
Device Setting --\> Snapshot Capture Snapshot Capture is toggled on and Snapshot Frequency is set to Every 1 Minute, however when I go to my event history I don't see any of these snapshots. I have the Protect Basic Plan. When I follow the instructions on how to view snapshots, I don't see them shown.
2312 •
0 •
0 •
17-03-2020 04:43:04
Responses (3)
- A
okay I took a closer look at it, I guess it saves the "snapshots" as frame by frame videos instead of what I expected. In other words the feature isn't quite what I thought it would be. I figured it out.
•0
17-03-2020 04:45:56
- C
A post was split to a new topic: [Snapshot capture not working](/t/snapshot-capture-not-working/169198)
•0
25-11-2022 06:50:27
•
- C•
0
25-11-2022 06:50:33
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Eagle328
Does your firmware say "up to date"? How long ago did you install it?
0
17-03-2020 04:44:41
•