Ring Video Doorbell
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Setting up Ring with new phone
hardwired-video-doorbell
cs-support
I have always owned my ring doorbell. When i tried to set it up with a new phone, I got message that it's owned by someone else. I tried to follow steps to remove it, but it says I have no devices. I'm so frustrated. I did change emails, could that be the problem? I can't log in with the old email.
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24-02-2023 20:30:36
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Justin_Ring
Hi @Sortino. You will need to follow up with our support team regarding any device ownership and account access concerns. The Ring Community is a public forum, so we do not have access to any of your account details. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-02-2023 17:43:26
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